{"id":998,"date":"2026-07-24T23:20:23","date_gmt":"2026-07-24T23:20:23","guid":{"rendered":"https:\/\/devs.wordpress.ug\/tuntu\/?page_id=998"},"modified":"2026-07-24T23:47:09","modified_gmt":"2026-07-24T23:47:09","slug":"terms-policies","status":"publish","type":"page","link":"https:\/\/devs.wordpress.ug\/tuntu\/terms-policies\/","title":{"rendered":"Terms &amp; Policies"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"998\" class=\"elementor elementor-998\">\n\t\t\t\t<div class=\"elementor-element elementor-element-16cc6354 e-con-full e-flex e-con e-parent\" data-id=\"16cc6354\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;video&quot;,&quot;background_video_link&quot;:&quot;https:\\\/\\\/www.youtube.com\\\/watch?v=vlwURHhsXtU&quot;,&quot;background_video_end&quot;:50,&quot;background_play_on_mobile&quot;:&quot;yes&quot;}\">\n\t\t<div class=\"elementor-background-video-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-video-embed\" role=\"presentation\"><\/div>\n\t\t\t\t\t\t<\/div><div class=\"elementor-element elementor-element-ad025af e-con-full e-flex e-con e-child\" data-id=\"ad025af\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e01f4af elementor-widget elementor-widget-spacer\" data-id=\"1e01f4af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-232304b8 e-con-full e-flex e-con e-child\" data-id=\"232304b8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1def819a elementor-widget elementor-widget-heading\" data-id=\"1def819a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">TUNTU SAFARUS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64eb4372 elementor-widget elementor-widget-heading\" data-id=\"64eb4372\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">beyond your imagination<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-144581c4 e-con-full e-flex e-con e-child\" data-id=\"144581c4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-4a657ce8 e-con-full e-flex e-con e-child\" data-id=\"4a657ce8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-269f51fd e-con-full e-flex e-con e-child\" data-id=\"269f51fd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3d73ff6 elementor-widget elementor-widget-heading\" data-id=\"3d73ff6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">*<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1d9b79e8 e-con-full e-flex e-con e-child\" data-id=\"1d9b79e8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4d3af318 e-con-full e-flex e-con e-child\" data-id=\"4d3af318\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e9907d elementor-widget elementor-widget-heading\" data-id=\"7e9907d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Terms &amp; Policies<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e3df0ba elementor-widget elementor-widget-text-editor\" data-id=\"6e3df0ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>These policies explain how we work with you when you book a safari with Tuntu Safaris. Please read them carefully before confirming your booking. If you have any questions, we are happy to clarify anything.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-356a49a9 e-con-full e-flex e-con e-child\" data-id=\"356a49a9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-16635ac e-flex e-con-boxed e-con e-parent\" data-id=\"16635ac\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-bd21c1a e-con-full e-flex e-con e-child\" data-id=\"bd21c1a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cfd175e elementor-widget elementor-widget-heading\" data-id=\"cfd175e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">01. Booking &amp; Payment Terms<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6246455 elementor-widget elementor-widget-text-editor\" data-id=\"6246455\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>All safaris with Tuntu Safaris are subject to availability and confirmation.<\/p><p>To secure your booking, we require a deposit. The standard deposit is 30% of the total safari cost. In some cases (especially when gorilla or chimpanzee permits need to be purchased immediately), a higher deposit or full payment for permits may be required at the time of booking.<\/p><p>The remaining balance is due 60 days before the start of your safari. For bookings made within 60 days of departure, full payment is required at the time of confirmation.<br \/>We accept bank transfers and major credit cards. All prices are quoted in US Dollars (USD) unless otherwise stated. Once we receive your deposit and issue a written confirmation, your booking is secured.<\/p><p>Please note that gorilla and chimpanzee permits are purchased on your behalf from the Uganda Wildlife Authority. These permits are non-refundable and non-transferable once issued.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4a1c7a0 e-flex e-con-boxed e-con e-parent\" data-id=\"4a1c7a0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-728568c e-con-full e-flex e-con e-child\" data-id=\"728568c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2c26ba3 elementor-widget elementor-widget-heading\" data-id=\"2c26ba3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">02. Cancellation &amp; Refund Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d9a617f elementor-widget elementor-widget-text-editor\" data-id=\"d9a617f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We understand that plans can change. Our cancellation policy is as follows:<\/p><ul><li><strong>More than 90 days<\/strong> before departure: Deposit is refundable minus a USD 150 administration fee per person, and minus the cost of any non-refundable permits already purchased.<\/li><li><strong>89 \u2013 60 days<\/strong> before departure: 30% of the total safari cost is retained.<\/li><li><strong>59 \u2013 30 days<\/strong> before departure: 50% of the total safari cost is retained.<\/li><li><strong>29 \u2013 15 days<\/strong> before departure: 75% of the total safari cost is retained.<\/li><li><strong>14 days or less<\/strong> before departure (or no-show): 100% of the total safari cost is retained.<\/li><\/ul><p>Any gorilla or chimpanzee permits that have already been purchased are non-refundable in all cases.<\/p><p>If we have to cancel your safari due to circumstances beyond our control (for example, extreme weather, park closures, or political instability), we will offer you the choice of a full refund or the opportunity to reschedule your trip.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8e3ad9c e-flex e-con-boxed e-con e-parent\" data-id=\"8e3ad9c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-10e758e e-con-full e-flex e-con e-child\" data-id=\"10e758e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e0b758c elementor-widget elementor-widget-heading\" data-id=\"e0b758c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">03. Travel Insurance<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c896cb elementor-widget elementor-widget-text-editor\" data-id=\"1c896cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Comprehensive travel insurance is compulsory for all travellers booking with Tuntu Safaris.<br \/>Your insurance must cover:<\/p><ul><li>Medical expenses and emergency evacuation<\/li><li>Trip cancellation and curtailment<\/li><li>Personal liability<\/li><li>Loss of personal belongings<\/li><\/ul><p>We strongly recommend that your policy also covers adventure activities, including gorilla and chimpanzee trekking. Please ensure your insurance is valid for the full duration of your trip and for the destinations you will visit. We may ask to see proof of insurance before your safari begins.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b2b9616 e-flex e-con-boxed e-con e-parent\" data-id=\"b2b9616\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9418a74 e-con-full e-flex e-con e-child\" data-id=\"9418a74\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4fef088 elementor-widget elementor-widget-heading\" data-id=\"4fef088\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">04. Our Responsibilities &amp; Limitations of Liability<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a9790d elementor-widget elementor-widget-text-editor\" data-id=\"9a9790d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Tuntu Safaris acts as an agent between you and the various service providers (lodges, parks, transport companies, etc.). We take great care in selecting reliable partners and planning your itinerary.<br \/>However, we cannot be held responsible for:<\/p><ul><li>Injury, loss, or damage arising from activities outside our direct control<\/li><li>Delays or changes caused by weather, road conditions, park authorities, or other third parties<\/li><li>Loss of personal belongings<\/li><li>Any illness or medical condition<\/li><\/ul><p>Participation in all safari activities is at your own risk. We will always prioritise your safety and will adjust plans if we believe conditions are unsuitable.<\/p><p>By booking with us, you acknowledge that you understand the inherent risks of travel in remote areas and wildlife environments.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-94029f6 e-flex e-con-boxed e-con e-parent\" data-id=\"94029f6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-78d10af e-con-full e-flex e-con e-child\" data-id=\"78d10af\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-28cc8e2 elementor-widget elementor-widget-heading\" data-id=\"28cc8e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">05. Privacy Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ed12e9 elementor-widget elementor-widget-text-editor\" data-id=\"2ed12e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We respect your privacy and are committed to protecting your personal information.<\/p><h3>Information we collect<\/h3><p>When you enquire or book with us, we may collect your name, contact details, passport information, dietary requirements, medical information relevant to the trip, and payment details.<\/p><h3>How we use your information<\/h3><p>We use your information only to:<\/p><ul><li>Process and manage your booking<\/li><li>Communicate with you about your safari<\/li><li>Meet legal and immigration requirements<\/li><li>Improve our services<\/li><\/ul><p>We do not sell or rent your personal information to third parties. We only share necessary details with trusted partners (such as lodges and the Uganda Wildlife Authority) in order to deliver your safari.<\/p><h3>Your rights<\/h3><p>You may request access to the personal information we hold about you, or ask us to correct or delete it, by contacting us at <a href=\"mailto:info@tuntusafarisafrica.com\"><strong>info@tuntusafarisafrica.com<\/strong><\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8b0b4ae e-flex e-con-boxed e-con e-parent\" data-id=\"8b0b4ae\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-05346fb e-con-full e-flex e-con e-child\" data-id=\"05346fb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ecf005c elementor-widget elementor-widget-heading\" data-id=\"ecf005c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">06. Cookies<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-03d5bf3 elementor-widget elementor-widget-text-editor\" data-id=\"03d5bf3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Our website may use cookies to improve your browsing experience and to understand how visitors use the site. These cookies do not collect personal information that identifies you. You can disable cookies in your browser settings if you prefer.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c06cf58 e-flex e-con-boxed e-con e-parent\" data-id=\"c06cf58\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8fd9399 e-con-full e-flex e-con e-child\" data-id=\"8fd9399\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0bab595 elementor-widget elementor-widget-heading\" data-id=\"0bab595\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">07. Responsible Tourism<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cd99940 elementor-widget elementor-widget-text-editor\" data-id=\"cd99940\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We are committed to travelling in a way that respects wildlife, local communities, and the environment. We work only with partners who share these values, support conservation efforts, and treat both people and animals with dignity. We encourage all our guests to travel respectfully and to follow the guidance of our guides at all times.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-33dac0f e-flex e-con-boxed e-con e-parent\" data-id=\"33dac0f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f03c3b7 e-con-full e-flex e-con e-child\" data-id=\"f03c3b7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3b9fbdd elementor-widget elementor-widget-heading\" data-id=\"3b9fbdd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">08. Contact<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a4cab8 elementor-widget elementor-widget-text-editor\" data-id=\"1a4cab8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If you have any questions about these policies, please contact us:<\/p><p><strong>Tuntu Safaris Uganda<\/strong><br \/>Plot 21, Ismael Rise, Kampala, Uganda<br \/>Phone \/ WhatsApp: <strong>+256 768 303 450<\/strong><br \/>Email: <strong><a href=\"mailto:info@tuntusafarisafrica.com\">info@tuntusafarisafrica.com<\/a><\/strong><\/p><p>These policies are effective as of the date of your booking confirmation and may be updated from time to time.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>TUNTU SAFARUS beyond your imagination * Terms &amp; Policies These policies explain how we work with you when you book a safari with Tuntu Safaris. Please read them carefully before confirming your booking. If you have any questions, we are happy to clarify anything. 01. Booking &amp; Payment Terms All safaris with Tuntu Safaris are [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-998","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/devs.wordpress.ug\/tuntu\/wp-json\/wp\/v2\/pages\/998","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/devs.wordpress.ug\/tuntu\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/devs.wordpress.ug\/tuntu\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/devs.wordpress.ug\/tuntu\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/devs.wordpress.ug\/tuntu\/wp-json\/wp\/v2\/comments?post=998"}],"version-history":[{"count":16,"href":"https:\/\/devs.wordpress.ug\/tuntu\/wp-json\/wp\/v2\/pages\/998\/revisions"}],"predecessor-version":[{"id":1023,"href":"https:\/\/devs.wordpress.ug\/tuntu\/wp-json\/wp\/v2\/pages\/998\/revisions\/1023"}],"wp:attachment":[{"href":"https:\/\/devs.wordpress.ug\/tuntu\/wp-json\/wp\/v2\/media?parent=998"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}